Frequently Asked Questions

Install BoiBoi extension to Shop Now

Registration is one-off. Your details are stored on our secured database once you register; and you do not need to register anytime you return to shop.

Your personal card details are safe and secure on the BoiBoi platform. We have added additional layers of security to ensure and guarantee the safety of your personal card details whilst shopping on the BoiBoi platform.

You have series of options available to you. You can select from the following available delivery options, the freedom to choose is entirely up to you.

  • UPS
  • DHL
  • Door-To-Door
  • Cargo

Yes. The BoiBoi shopping platform gives you access to shop at multiple online shops simultaneously.

Yes, you can track the status of your orders online. Notification messages will also be sent to you on the status of your orders till they get to you.

The service charge is applicable to all orders (excluding the delivery charge).

The Naira equivalent of all orders are calculated based on the applicable NGN: GBP/US$ exchange rate on the BoiBoi platform for the day.

The delivery cost is calculated based on the selected method of delivery and the weight of the items ordered. Please note that Service Charge is not calculated on delivery charges.